Visa, MasterCard, American Express, Discover, PayPal , and Google Checkout

Visa, MasterCard, American Express, Discover

Visa, MasterCard, American Express, Discover, Personal Check*, Traveler's Check, and Money Order. Personal Checks will be held for 7 business days before the order is completed.

We accept Visa, MasterCard, Discover, and American Express credit cards.
1-800-905-8886 (within the USA) or 1-515-598-5160 (outside the USA) hours

Instead of transmitting your order online, print it out and fax it to us. Please be sure to sign the order form somewhere. Include your credit card number (Visa, MasterCard, Discover, or American Express) and expiration date, phone number, and other contact information. An eAutoWorks.com representative will contact you to complete your order.
 
Fax the printed order form to:
1-515-309-1547

If your product becomes defective within the first thirty (30) days of the invoice date, you may return it for an exchange only. All non-defective returns are subject to a 20% of restocking fee. Before returning any item, you must contact our returns department within thirty days of your invoice and you will be provided with return instructions and an RMA (Return Merchandise Authorization) number. The RMA numbers are valid for 12 days from the date of issue. eAutoWorks.com will only offer a refund on unopened items. Defective items may be returned for a same-item exchange only.
 
In order to receive full credit, your purchase must be returned with shipping prepaid. All items must be in "as-new" condition, in original packaging, and with all warranty cards, manuals, and accessories. Any discrepancies will result in a delay or partial forfeiture of your credit. For all light products please test the product for factory defects prior to installation. Once attempts of installation have been made, all light products are not returnable. No cancellation, refund, or exchanges on special order items . eAutoWorks.com will not be liable if you order the wrong product. We provide technical specification and manufacturer part number information so that you can make an educated buying decision.
 
For any shipment that is refused, you will automatically be charged $5.00 or 10%, whichever is greater (for international orders you will be charged 30% of the invoice price plus all shipping and duty that we pay for the returned product[s]) to cover costs associated with processing your order and return. Shipping costs are not refundable.
 
We will issue a full refund (or exchange) for the product when your return meets these guidelines. The cost of shipping will be credited only in those instances where the return is a result of our error and within 30 days from invoice.

Please check the contents of your package upon delivery. If your product has been damaged in shipment, you must contact us within 24 hours of receipt. Please call us toll-free immediately at 1-800-905-8886. Our customer service representatives will guide you through a return and replacement. You may also complete our form for reporting shipment discrepancies. If you fail to report problems to us within 24 hours shipping damages may not be filed and you will be responsible to ship the damaged product back to us for a return or exchange at your cost.

After 30 days, all parts are covered only by the manufacturer's warranty . Manufacturer warranties vary and are included with your product and should be reviewed carefully for additional information.

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. All credit card information utilizes state-of-the-art Secure Socket Layer (SSL) encryption technology and is SET compliant.

eAutoWorks.com is tested daily by HACKER SAFE to verify our site's strength and commitment to providing the best protection available for our customers.
 

For all Next Day, Second Day, and Three Day shipping services: once the package is picked up by the carrier, eAutoWorks.com is not responsible for any delays during the shipping process. No Saturday or Sunday deliveries are made by any carriers for Second Day or Three Day shipping services. Signature is required on all deliveries.

We will only accept credit cards approved by our bank for overseas orders. You may also mail your payment to:
 

For more information, please contact us. All orders will be shipped by UPS or USPS only. For correct shipping charges on ground or air shipments, please call 1-800-905-8886.

Monday thru Friday - 9:00am to 9:00pm

Our site provides users with the opportunity to opt-out of receiving promotional/marketing information from us. Please send an email to info@eautoworks.com requesting no further email correspondence (except specific order-related communications). If you have any questions about this privacy statement, the practices of this site, or your dealings with this websites please contact us!